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Tuesday, August 17  

A printer cartridge and a Cheesecake

A printer cartridge and a Cheesecake

My business goes through a few printer cartridges. We have a laser printer and an ink jet. The laser cartridge gets replaced about once a month at a cost of $165.

We get the occasional sales rep in here trying to get us to buy the cartridges from them. But we have a supplier who supplies us the cartridges at the best price we've found.

But yesterday a guy called Paul came into the office. His business is called "Cookies, Cakes & Cartridges".

If you buy a cartridge from Paul you get free delivery as well as your choice of a free:

* Cheesecake
* Mud Cake
* Diet Fruit Flan
* Bag of Cookies

Now that's an incentive for Mel, who usually does the buying!

Today she was on the phone asking for a quote on our laser cartridge. It's $1 less than we pay now. But we get a free cake/cookies and free delivery! Mel is one happy girl.

That's great marketing. Something as simple as a $5 cake has gained that business over $2,000 pa.

A free cake has no relationship whatsoever to printer cartridges. Maybe that's why it worked?

Cheers

Brendon
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[ comments ]

Hi Brendon,

For a while I've been offering potential clients a free packet of chocolate digestive biscuits with every job they ask me to quote for. Not only does it encourage them to ask me to quote, but also they talk about me and my business beacuse the offer's quirky. £0.60 per quality lead and word-of-mouth marketing - not bad at all I reckon.

Owen.

www.winning-proposals.co.uk
What a great idea. Always hearing these small gift ideas makes me want to do something similar, but what? I Still have some planning to do and now I have to think of a new web design business name. I'm glad you're back to your posting Brendon =)
That's really something cute...but i'm just not sure how they're offering this. As far as i'm concerned. The printer cartridge industry operates on a very low profit margin. (Unless selling compatible or remanufactured cartridges). With most genuine items, you should be lucky to get a couple of dollars profit and some probably under profit if the customer is only buying 1 or 2, but yet still getting free delivery.

Do they send you a coupon from a big name coffee shop say starbuck?

Overall, i still think it is good marketing and definitly something to consider if you're a printer cartridge supplier.
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