Monday, July 25  

I Know Nothing

I Know Nothing

It's true. I don't know much at all. But I noticed something funny when I first started doing well in business.

I started doing well at the same time I developed the confidence to say to people "I don't know how to do that/the information you need/etc.....but I'll find out."

As soon as I accepted that people don't expect me to know everything, I relaxed a bit and was more effective at finding the right solution for clients.

I remember my first management role in a public company - I spent the first week learning all about the company and products and the next 2 weeks on the floor asking my fellow employees for their input. The two weeks after that was asking the customers how we could be better.

And every day after that I sought input from customers and fellow employees.

Asking works.

Regards

Brendon