From the category archives:

Blog Posts

In case you haven’t been following it, Old Spice produced the most brilliant TV ad in the history of the world a while back.

They then followed up with some wonderful strategy to leverage the success of this ad.

Sadly, this too, like all good things, must come to an end.

Many people have asked if I’m the actor in the ad – whilst I can understand people confusing him with me, it’s not me.

His Name, Not Mine

Although, strangely, my wife does call out his name and not mine when we’re in the throes of passion.

Which is generally 7 times a night.

Cheers

Brendon

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Neat Webinar Tool

by Brendon Sinclair on July 15, 2010

We’ve been working with a client on a solution for their team to make presentations to their member network.

One of the solutions we reviewed was Instant Presenter.

We’ve been testing and trialing this and I’m mighty impressed.

Displays The Presenter & Much More

The viewers sees the video of the presenter, whilst another part of the screen can show slides, video and lots of other things.

The presenter sees pretty much the same, but with a few extra controls.

A very neat way to make a presentation to your remote audience.

Instant Presenter comes with lots of other features (including payment integration so you can charge people for viewing your presentation) – check it out for a very neat solution for Webinars.

Cheers

Brendon

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A while back I had an interesting chat with a client and his unusual use of testimonials.

You see, he gives his potential customers the name and phone number of people he had problems with in the past, and says ‘Give this person a call and ask him to tell you how we deal with problems or unhappy clients.’”

What a great strategy!

The previously unhappy customer relates his experience and explains how my client dealt with it.

Unhappy Customers Can Be Your Best Customers

I’ve talked previously about how unhappy customers whose negative issues are resolved to their satisfaction often become highly profitable.

Often, they keep buying from you because the perceived risk — a major barrier to any buying decision — has effectively been removed.

Are you asking these previously unhappy clients to tell others how annoyed with you they were at the beginning?

If you do, you could have a great new source of brilliant testimonials.

Cheers

Brendon

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I gave someone a bit of advice today and he said “That’s gold!”

Of course it bloody is – everything that comes out of my mouth is gold!

The advice was this:

Don’t let your personal biases and opinions stop you accepting good advice or implementing good ideas.

Obnoxious Ego Maniac Whose Mum’s Thinks He’s Funny

I think I’m a good example of this.

A bird, a plane...no, it's Super Idiot!

  1. Oodles of people don’t like my writing style.
  2. Others think I’m an obnoxious dickhead.
  3. Some think I’m an ego maniac.
  4. A few (thank you mum and dad!) think I’m funny.
  5. One or 2 think I know what I’m talking about when it comes to marketing.

Don’t let your personal bias toward me stop you from taking on board and implementing some good advice you might find here.

After all, with:

you’ll probably find at least 1 bit of decent advice.

Cheers

Brendon

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Many sites I look have pretty dull home pages.

If your site sells stuff then you want to hit people hard and fast with the right information that influences their choice.

This information includes:

  1. Key benefit in buying from you
  2. Key difference to the competition

Reduce the perceived sense of risk in buying from you with the use of:

  1. Testimonials
  2. Guarantees

A Neat Example

The sales page for my Web Design Business Kit is a great example of this;

All done to establish trust and belief in the book and remove the risk of buying it (it’s a great 100% Money Back Guarantee).

Benchmarking Avoids The Hard Yards

Benchmarking against sales pages like that one are a great way to improve your own page.

What can you do on your web site to make it more attractive to potential buyers?

Cheers

Brendon

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One of my clients has just emailed to let me know he’s been called by a web company looking to take over and redo his web site.

Their pitch was hard sell and based on “We can get you great search engine rankings – we can get you into Google’s top 10 for the term “low cost Gold Coast accommodation.”"

Wow!

Sounds super impressive and these guys must really know what they’re doing!  Right??

Wrong.

Full of Crap

The sales person is full of crap.

You see, no one searches on the term “low cost Gold Coast accommodation” (check that out here).

So it’s a piece of cake to get a high ranking for that term -something I demonstrated when I wrote that blog post below and was ranked at # 2 and 3 for “low cost Gold Coast accommodation” within 10 minutes.

Because no one searches on the term, no one wants to be in Google’s top 10 for it.  It’s a waste of time developing a page to achieve that ranking.

A Deceptive Little Trick

It’s a neat little deceptive trick by web sales people – “Look at how clever we are – we got our clients in Google’s top 10 for the term [insert never searched for term here] and can do the same for you!”

Don’t be deceived by the bullshit.

Business is hard enough without donating money to jerks who have no intention of helping your business.

What Can You Do To Protect Yourself?

Well, the main thing is to find someone you trust.

Cold callers would come last on the list of people to trust.

Providers referred by friends or family would probably be first on the list.

Cheers
Brendon

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Sometimes I write blog posts to demonstrate stuff to a client.

That’s what this blog post about low cost Gold Coast accommodation is about.

Sure, we have some great Gold Coast accommodation places that are great value, like:

But this blog post isn’t about those resorts, it’s about low cost Gold Coast accommodation.

Thanks for reading this post about not much.

Now move on – nothing to see here!

Cheers

Brendon

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How Google Works

by Brendon Sinclair on July 6, 2010

Found this over on Aaron Wall’s PPC Blog.

This is basically how Google produces search results (so this graphic gives you tips on how to get to the top of Google).

How Does Google Work?

Click image to see it bigger

Infographic by PPC Blog

Cheers

Brendon

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