Don’t you just hate it when you have a whinge about something and then the bloke who you wrote about:
- reads it, emails you in about 10 minutes flat,
- apologizes, AND gives
- you a couple of free chapters.
If only he was a nasty, angry man like me and I would have felt better about myself 
)
That is How To Deal With Unhappy Customers 101. Heh, maybe I’ve just given the guys the title for their next book??!
Thanks Dan.
Cheers
Brendon
Cheers,
