Friday, November 14  

Under The Bright Light - Questions To Ask your Web Design Client

In the "How To Sell Web Design" post below I mentioned asking a ton of questions to figure out what the client needs.

Only then can you offer him a solution to his problem - and sell something.

What to ask?

But what to ask? Well, here are some resources to help you figure out what to ask your web design client when he is sitting in front of you:

Buy The Web Design Business Kit - comes with a ton of forms and checklists. Contains a specific Needs Analysis Form

and/or

Check out Sheppard Web's brilliant (and free) Website Planner.

Great resources to help you do a great job.

Chers

Brendon

Labels: Business Documents, Business Tips

Wednesday, January 23  

Best Time To Send Email Newsletter

What's the best time to send an email to your database of email subscribers?

(Assuming you have one - if you don't check out the very reasonably priced and excellent Constant Contact to enable you to have visitors sign up to a newsletter).

Well, it depends on a range of factors but a recent case study on the excellent Marketing Sherpa (open access to January 29) gives some food for thought.

Tuesday's Work Best For Us

We've always found Tuesday to be the best day.
As for time, we've never tested this but we tend to send emails at 10 am.

We send at 10 am because we assume people come into their office, check their overnight emails, delete whatever isn't urgent and then get down to business.

1 of 50 Emails or 1 of 2

If we send our email at 10 am we avoid being 1 of 50 emails, and (hopefully) are just 1 of a couple downloaded. Thus increasing the likelihood of being looked at.

Like I say, we've never tested the timing - but the Marketing Sherpa case study has....... read the full results here.

(And remember to keep testing and measuring.)

Cheers

Brendon

P.S: Yes, I know this advice to test and measure goes against what I said here but that's marketing. You gotta change it up.

Labels: Business Documents, Business Planning, Client Care, marketing, Tools and Resources, web marketing, web site marketing